Privacy Policy for ZEERODIGITAL LLC

Effective Date: January 2, 2026 Last Updated: January 2, 2026

1. Introduction

This Privacy Policy outlines the practices of ZEERODIGITAL LLC, also doing business as ZeeroDigital, ZEERODIGITAL, Zeero Digitial, and ZEERO DIGITAL ("we," "us," or "our"), concerning the collection, use, and disclosure of personal information when you use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in compliance with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC (Application-to-Person 10-Digit Long Code) standards.

This policy applies to information we collect when you interact with us through our website, communication services, and other platforms. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

•Personal Identifiers: Name, phone number, and email address.

•Communication Data: Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.

•SMS/Text Messaging Opt-In Data: Information related to your consent to receive text messages from us, including the phone number you provide.

We do not collect any sensitive personal information, such as financial information, health information, or government-issued identification numbers.

3. How We Use Your Information

We use the information we collect for various business purposes, primarily focused on providing and improving our services to you. These purposes include:

•To Provide Our Services: To manage your account, provide you with customer support, and to facilitate the services you request, such as appointment booking, confirmations, and reminders.

•To Communicate With You: To send you transactional messages, including account notifications, service updates, and information about your appointments. These communications may be sent via email, phone call, or SMS/text message.

•For Customer Support: To respond to your inquiries, troubleshoot problems, and address any concerns you may have about our services.

•To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and industry standards, including A2P 10DLC requirements.

4. SMS/Text Messaging Policy

We offer the ability to receive communications from us via SMS/text message for purposes such as account notifications, delivery notifications, and customer care. By providing your consent, you agree to the following terms regarding our SMS/text messaging services:

•Consent and Opt-In: You will only receive text messages from us if you have explicitly consented to receive them. Your consent is obtained through a clear and conspicuous opt-in process, such as checking a box on a web form. An example of our opt-in language is as follows:

"By providing a telephone number, checking this box, and submitting this form, you are consenting to receive messages from ALI HAMAD | ZEERODIGITAL at +1 (844) 425-1428, at the phone number provided above, for account notifications, delivery notifications, and customer care. Message frequency may vary. Msg and data rates may apply. Reply "STOP" to unsubscribe or "HELP" for assistance. Consent is not a condition of service. ALI HAMAD | ZEERODIGITAL may also be identified as "ZeeroDigital", "Zeerodigital", "zeerodigital", or "ZEERODIGITAL". Consent is provided exclusively for ALI HAMAD | ZEERODIGITAL. Mobile opt-in information will not be shared with third parties for marketing purposes. Before checking this box or submitting this form, we advise you to read our Privacy Policy and Terms & Conditions, both of which are linked below or accessible through the website navigation. Privacy Policy URL: https://zeerodigital.com/privacy-policy Terms and Conditions URL: https://zeerodigital.com/terms-and-conditions"

•Message Frequency: The frequency of messages you receive may vary depending on your interactions with our services.

•Opt-Out: You may opt-out of receiving text messages from us at any time by replying "STOP" to any message you receive. You will receive a final confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to join again, you must provide consent as you did initially.

•Help: For assistance or more information about our SMS services, reply "HELP" to any message you receive, or contact us directly at the information provided in the "Contact Us" section of this policy.

•Message and Data Rates: Standard message and data rates may apply to any messages sent or received, as provided in your mobile telephone service plan. Please contact your mobile carrier for details.

5. Information Sharing and Disclosure

We are committed to maintaining your trust, and we do not sell, rent, or trade your personal information. We will not share your personal information with third parties except in the limited circumstances described below.

CRITICAL DISCLOSURE FOR A2P COMPLIANCE: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with:

•Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, data storage, and communication services. These service providers are contractually obligated to protect your information and are prohibited from using it for their own marketing purposes.

•Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency ).

•Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

6. Data Security

We have implemented appropriate administrative, technical, and physical security measures to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We will do our best to protect your personal information, but transmission of personal information to and from our services is at your own risk.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These rights include:

•Right to Access: You have the right to request access to the personal information we have collected about you.

•Right to Correction: You have the right to request that we correct any inaccurate or incomplete information.

•Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.

•Right to Opt-Out: You have the right to opt-out of receiving communications from us at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this policy, you may contact us at:

ZEERODIGITAL LLC Attn: Ali Hamad 3437 Scenic Valley Drive West Des Moines, IA 50265

Phone: 515-505-5050 or 515-416-6195 Email: help@zeerodigital.com Website: https://zeerodigital.com